Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
78 Review(s)
4.97
Linda March 1, 2021
Nita and her team are awesome. I have refinanced my home through her three times and have been sending her my buyer clients for over 25 years! The new online system is amazing and easy. I loved getting the updates and the walk-through videos of the entire process were excellent. Nita is the BEST!
Mark February 23, 2021
Nita kept us informed throughout a difficult refinance.
Artie July 10, 2020
From the first conversation with Nita we were happy with how accommodating she was. She is personable and very transparent with any information she can and can't provide, and available at any reasonable time of the day via phone. As first time homebuyers with many questions, this was crucial. Nita is clear and concise with her explanations, outlining the important processes and how to best deal with any potential problems. Working with Nita was the best home buying experience we could ask for. I would recommend her services and Frost for anyone's mortgage needs. They are a down to earth company with attentive Loan Officers. I would trust these guys over a big bank or impersonal mortgage company any day. Thank you Nita for all your help. You are a gem!
Artie May 30, 2024
From the first conversation with Nita we were happy with how accommodating she was. She is personable and very transparent with any information she can and can't provide, and available at any reasonable time of the day via phone. As first time homebuyers with many questions, this was crucial. Nita is clear and concise with her explanations, outlining the important processes and how to best deal with any potential problems. Working with Nita was the best home buying experience we could ask for. I would recommend her services and Frost for anyone's mortgage needs. They are a down to earth company with attentive Loan Officers. I would trust these guys over a big bank or impersonal mortgage company any day. Thank you Nita for all your help. You are a gem!
Sandra June 7, 2019
Nita Diem stayed in constant contact with us and followed through on everything she said she would do. She was on top of it!
