Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
375 Review(s)
4.97
Richard S June 9, 2024
Michael was respectful and very professional. He was extremely easy to work with. He made things straightforward and was available when needed. He explained things when we had some questions or concerns. He exceeded our expectations. I would highly recommend and refer anyone wanting to purchase a home to go to Michael Freeman.
Reply from Michael Freeman | Loan Officer | Frost Mortgage Lending Group: Thank you so much for your feedback, Richard! I'm delighted to hear that you had a positive experience with Frost Mortgage Lending Group. It's always my goal to make the home buying process as straightforward and understandable as possible, and I'm glad to hear that I was able to achieve that for you. I truly appreciate your recommendation and look forward to the opportunity to work with your referrals in the future. Thanks again for choosing me as your mortgage lender.
Myungki June 9, 2024
Good communicator and made the process really smooth
Reply from Ammar Nesheiwat: Thank You for the smooth transaction Myungki, Enjoy your new beautiful home.
Mariana Paola June 7, 2024
Very easy to work with. Was available to jump on a phone call any time we had any questions. Did a great job keeping us in the loop of what stage we were at and what action items we had to complete as well as what to expect every step of the process
Antonio H June 7, 2024
Michael went above and beyond what was expected.
Reply from Michael Freeman | Loan Officer | Frost Mortgage Lending Group: I'm thrilled to hear that you had a great experience working with me, Antonio. Your satisfaction is my top priority, and it's wonderful to know I was able to exceed your expectations. Your 5-star review means a lot to me and Frost Mortgage Lending Group. Looking forward to working with you in the future. Thank you for your feedback!
Michael Freeman
Jonathan Anthony June 4, 2024
Ammar is charismatic, and is interested in what is best for the buyer. He gives great advise and is always available should we have questions day/night or weekdays/weekends. Ammar made this whole experience awesome. I also appreciate frequent updates so we can be in the loop, and Ammar delivered. It is extremely helpful to know how things are progressing and if there are any hiccups (should there be any).
I have no doubt that refinancing will be a breeze with Ammar. Looking forward to it.
Reply from Ammar Nesheiwat: Thank you for the kind words Jonathan. Enjoy your new beautiful home.
