Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
383 Review(s)
4.97
Chad July 25, 2024
Super personable. Answered any questions I had. I always felt like he was looking out for my best interest. Definitely recommend working with him.
Reply from Ammar Nesheiwat: Thank you, Chad, for your fantastic review. We are thrilled to hear that you had such a positive experience with our loan officer, Ammar Nesheiwat. At Frost Mortgage Lending Group, we always strive to provide the best service to our clients and put their interests first. We're happy that you felt this during your interaction with Ammar. We appreciate your recommendation and look forward to serving you again in the future.
Jay Janghee July 18, 2024
I recently had the pleasure of working with Ammar, and I cannot recommend him highly enough. He was not only extremely professional but also remarkably friendly, making the entire process feel like dealing with an old friend. His approachable demeanor and excellent communication skills truly stood out, especially given my night shift schedule. Despite the odd hours, he went above and beyond to accommodate my time constraints, always making himself available when I needed him.
This was my third time securing a loan, and without a doubt, he was the best loan officer I’ve worked with. Unlike my previous experiences, where I had to handle much of the paperwork myself, he took care of everything, making the process seamless and stress-free. His dedication and efficiency made the experience so smooth that I look forward to working with him again in the future.
Reply from Ammar Nesheiwat: I'm thrilled to hear that your experience with Ammar Nesheiwat at Frost Mortgage Lending Group was so positive, Jay! We pride ourselves on providing exceptional service, and it sounds like Ammar really went the extra mile to accommodate your schedule and ensure the loan process was as seamless and stress-free as possible. Your wonderful feedback will be passed on to him. We truly appreciate your high rating and kind words, and we look forward to assisting you again in the future.
Daniel Thomas July 18, 2024
Ammar worked diligently and tirelessly to secure our financing for our new home. He answered the phone and began the process on a Saturday while he was on a family vacation with his family on his birthday. The service and attention to detail Ammar provided cannot be equaled; he is a true titan of industry.
Reply from Ammar Nesheiwat: Thank you so much for your kind words, Daniel. It's amazing to hear that Ammar was able to assist you even while on vacation and on his birthday. It's this dedication that truly sets our team members like him apart. Your compliments about his service, attention to detail and his standing in the industry are greatly appreciated. We will be sure to pass along your praises to him. Thank you for choosing Frost Mortgage Lending Group and for leaving such a wonderful review.
Charles William July 15, 2024
Very knowledgeable and helpful every step of the way
Reply from Ammar Nesheiwat: Thank you Charles and Sarah for being wonderful! Enjoy your new home.
Ryan M July 9, 2024
Easy to contact for any questions I had
Reply from Michael Freeman | Loan Officer | Frost Mortgage Lending Group: I'm really glad to hear you had a great experience, Ryan. Being readily available to answer client's questions is something we prioritize at Frost Mortgage Lending Group. Your positive feedback and the 5-star rating mean a lot. We hope to work with you again in the future.
Michael Freeman
