Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
383 Review(s)
4.97
Levi Thomas November 10, 2023
Steve was absolutely phenomenal. He always went above and beyond for us without hesitation. Steve took the time to explain everything to us and was always available when we needed him. Steve met all of our needs, and then some. Simply the best! Thank you Steve!
Irene M November 8, 2023
Sale of the mortgage to some no name company feels wrong. I feel like I have been used and dumped by frost mortgage. Ammar is an exceptional employee. Thank you Ammar
David L October 28, 2023
Very well informed always was in contact kept me well updated
Reply from Michael Freeman | Loan Officer | Frost Mortgage Lending Group: Thank you for your kind review! Keeping my clients informed and updated is a top priority for me, so I'm thrilled to hear that you felt well-informed throughout the process. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. I'm here to help. Best regards! Michael Freeman | Loan Officer | Frost Mortgage Lending Group
Donna Lynn October 27, 2023
Always very responsive to questions
Raeann October 25, 2023
Micheal kept me updated on all activities and understood my situation. He really exceeded my expectations in this loan process
Reply from Michael Freeman | Loan Officer | Frost Mortgage Lending Group: Thank you so much for your glowing review! It was my pleasure to keep you informed every step of the way and ensure that your unique situation was understood and addressed effectively. I'm thrilled to hear that I exceeded your expectations during the loan process. If there's anything else I can assist you with in the future, please don't hesitate to reach out. Wishing you all the best! Michael Freeman | Loan Officer | Frost Mortgage Lending Group
