Nothing means more to us than customer satisfaction.
Since 1991, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
461 Review(s)
4.85
Arthur May 6, 2024
From the first conversation with Nita we were happy with how accommodating Nita was. She is personable and very transparent with any information she can and can't provide, and available at any reasonable time of the day via phone. As first time homebuyers with many questions, this was crucial. Nita is clear and concise with her explanations, outlining the important processes and how to best deal with any potential problems. Working with Nita was the best home buying experience we could ask for. I would recommend her services and Frost for anyone's mortgage needs. They are a down to earth company with attentive Loan Officers. I would trust these guys over a big bank or impersonal mortgage company any day. Thank you Nita for all your help. You are a gem!
Rachel May 6, 2024
Man Phan and his team are the best in the business. We had a pretty tight schedule for everything to be ready to close and Man was always providing updates and worked so hard at making sure everything was going as planned. I honestly thought buying a house was going to be a hundred times more stressful than it actually was but Man made the experience enjoyable and extremely easy as a buyer. I would absolutely recommend Man and his team to anyone looking to buy a home.
Erin May 6, 2024
Nita was amazing and went beyond to help me in the mortgage process. I highly recommend her to anyone looking for a mortgage loan. Really pleased with the level of care and service i received over the past few months.
Cassandra May 6, 2024
Nita Diem is the absolute most professional Mortgage Loan Officer I have ever done business with. She knows her stuff! She provides the best guidance through my mortgage loan process. She is the BEST asset to buying, refinancing a home. I will definitely use her again AND refer her to anyone needs a mortgage. I also used Nita for my refinance. She got me the best rate I could find. She made the process so quick and easy. Nita is the best in the industry. I STRONGLY recommend using Nita for a purchase mortgage or a refinance.
amanda May 6, 2024
Dolores Garcia was awesome.. being first time home buyer's she walked us through everything and was very patient with us. We would definitely be recommending her and her team.
