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Testimonials

Nothing means more to us than customer satisfaction.

Since 1991, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

461 Review(s)
4.85
Alia
February 14, 2023
Michael freeman helped a lot with our loan… it was great working with both of them
James Elliott
February 12, 2023
I read everything and scrutinize details, but I am not a finance guru nor a frequent homebuyer (this was my first). Man Phan took no issue with me asking detailed questions, and I really appreciate that. Some people take questions as a personal affront, and that is not how they should be viewed. I enjoyed that Man made himself available and offered explanations that did not dodge or "talk over" my questions. Man Phan also made it very clear what was going on and what to expect in each step of the lending process. The framework used by PRMI made it very easy to provide documents, access lender documents and sign off when needed. I was very happy when I was able to review everything step by step (at my own pace and leisure) - and then find the same documents (and numbers) at closing. This made the entire process feel transparent.
Christopher M
December 31, 2022
🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻
Victoria
May 6, 2024
Nita is very knowledgeable and kind and was an absolute pleasure to work with. She always kept in contact with me and is very easy to reach by phone or email. She is so willing to explain the process and terminology to you and as a first time home buyer I really appreciated that since this is all new to me. I would definitely recommend her to anyone interested in buying a home.
Pancho
May 6, 2024
The Frost team made our home buying experience so easy. They were super helpful and always transparent about what was going on. If you’re looking for a team to help alleviate the pressures that come with buying a home. Frost mortgage is definitely the place.